Privacy Policy

At Ugg Shop (“we”, “us”, or “our”), located at 10508 Kovats Court, Louisville, US 40223, we value your trust as a discerning gentleman who appreciates premium footwear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gentshoeshop.com (the “Site”).

1. Information We Collect

We collect information that helps us provide our curated selection of men’s formal shoes, loafers, sliders, slippers, trainers, and wellies with the premium experience you deserve:

• Personal Information: When you make a purchase, we collect your name, billing/shipping address, email address, phone number, and payment details (processed securely through our PCI-DSS compliant systems).
• Transaction Information: Details about purchases of our premium footwear, including product selections and order history.
• Technical Information: IP address, browser type, operating system, and device information to optimize your shopping experience.
• Usage Data: How you interact with our Site, including pages visited and time spent, to refine our collection presentation.

2. How We Use Your Information

We use your information with the same care we apply to crafting fine footwear:

• To process and fulfill your orders for our premium men’s shoes
• To provide customer service worthy of our discerning clientele
• To improve our Site and product offerings based on gentlemanly preferences
• To communicate about orders, products, and promotions (only with your consent)
• To prevent fraud and enhance security with 256-bit SSL encryption
• To comply with legal obligations as a responsible international retailer

3. Data Sharing and Disclosure

We treat your information with the confidentiality expected when purchasing premium footwear:

• Service Providers: We share only necessary information with payment processors (Visa, MasterCard, JCB, PayPal) and shipping carriers to complete your transaction.
• Legal Requirements: We may disclose information if required by law or to protect our rights and property.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred, with notice provided.
• We never sell your personal information to third parties.

4. International Data Transfers

As we serve a global clientele (excluding some remote areas in Asia), your information may be transferred to and processed in countries other than your own. We ensure all transfers receive adequate protection under applicable data protection laws.

5. Data Storage and Security

We protect your data with the same dedication we apply to crafting fine leather goods:

• All payment information is processed with PCI-DSS compliance
• We implement 256-bit SSL encryption for all transactions
• Complete credit card details are never stored on our servers
• Regular security audits maintain our high protection standards
• Data is retained only as long as necessary for business or legal purposes

6. Your Rights

As a valued customer, you have rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain conditions
• Objection: Opt-out of certain processing activities
• Restriction: Limit how we use your information
• Portability: Receive your data in a structured, machine-readable format

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our Site uses cookies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality and secure checkout
• Performance Cookies: Help us improve our Site and product offerings
• Functionality Cookies: Remember your preferences for a personalized experience
• Targeting Cookies: Used to show relevant advertisements (only with consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect Site functionality.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and update the “Last Updated” date at the top of this policy.

9. Contact Us